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"comment": "Thank you, Cindy, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Traci! We're so glad you had a superb experience and appreciate your kind words about our team. Your recommendation means a lot to us!",
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"comment": "Thank you, Cindy! We're glad to hear that you received great care and that your hearing aids are being taken care of. We appreciate your trust and look forward to having you back with your aids soon.",
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"comment": "Thank you, Kathleen! We're glad to hear that Heidi made your experience positive and took the time to address your concerns. We appreciate your feedback!",
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"comment": "Thank you, Tim, for taking the time to leave a review. We appreciate your support!",
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"comment": "Thank you, Richard! We appreciate your kind words about our friendly and professional team. It's great to hear that you've been with us for years and feel comfortable asking questions. Your support means a lot to us!",
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"comment": "Thank you, Karen! We're glad to hear you enjoyed the pleasant staff and atmosphere. Your feedback means a lot to us!",
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"comment": "Thank you, Barb! We're glad to hear that Heidi provided you with helpful information about your hearing aids and that Muriel made you feel welcome during your visit. Your feedback is greatly appreciated!",
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"comment": "Thank you, Byron, for your wonderful feedback! We're glad to hear that you and your husband had a great experience with Heidi at Starkey HearCare. It's fantastic that she could help you find the perfect hearing aids. We appreciate your kind words!",
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"comment": "Thank you, William, for your kind words! We appreciate your recognition of our compassionate approach and are glad to have been able to assist you.",
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"comment": "Thank you, Ashton! We're glad to hear you had a great experience with our friendly and thorough staff. Your feedback means a lot to us!",
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"comment": "Thank you, Dianna! We're so glad to hear about your positive experience with Heidi and that your hearing aids are working well for you. Your satisfaction means a lot to us!",
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"comment": "I am very happy that I went to Starkey and was able to work with Heidi. She was very diligent with my hearing problems. She addressed all of my issues and checked everything; I am now able to hear much better. It has been a very simple process, and everything is explained in a way you can understand. My hearing aids are wonderful. They work just right for me.",
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"comment": "Thank you, Frank! We're glad to hear you had a satisfactory experience at Starkey and that the warranty details were helpful. We appreciate your loyalty over the past three years and look forward to assisting you with your warranty renewal in October!",
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"comment": "Thank you for your 5-Star review, Robert B!",
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"comment": "Thank you for your 5-Star review, Diana Tyree!",
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"comment": "Thank you for your review, Marlene Karvonen!",
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"comment": "They were very accommodating. I had a broken wax guard stuck in the aid.\nIt was fixed quickly. Thank you for the good service",
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"comment": "Thank you for your review, Rose Ryan!",
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"comment": "Was able to drop off hearing aid the same day I called needing repair. When I went to drop it off. I received sidewalk service because of the snow by the curb.\nI recently had a knee replacement and was intimidated by the snow so was soooo thankful for the sidewalk service.",
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"comment": "Thank you for your 5-Star review, Alan Welch!",
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"comment": "Thank you for your 5-Star review, James Zangl!",
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"displayName": "Dwight Petty"
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"comment": "Thank you for your review, Dwight!",
"updateTime": "2020-12-28T15:33:03.622200Z"
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"comment": "Great service, personnel is very helpful and knowledgeable about their business, also friendly.",
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"comment": "Thank you for your 5-Star review, Gary!",
"updateTime": "2020-12-16T15:15:24.554352Z"
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"displayName": "Dale Ebel"
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"reviewReply": {
"comment": "Thank you for taking the time to leave us a review!",
"updateTime": "2020-02-21T21:52:24.752072Z"
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"comment": "My experience with the Shakopee Starkey location has been especially positive. The entire process has been professional and the two women, Haley and Taylor, are driven to make your experience the BEST! The Starkey lab equipment is state of the art as well as my hearing aid.",
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"displayName": "Greg Felt"
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"reviewReply": {
"comment": "Thank you for taking the time to leave us a review! We appreciate the feedback and are happy your enjoying the AI hearing aids!",
"updateTime": "2020-01-29T22:49:25.752705Z"
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"comment": "I am impressed with the staff and the hearing aid, the staffs very helpful, kind and courteous. The hearing aids work very well and I can control them from my smartphone. I am pleased with the entire purchase, would recommend them to anyone with hearing loss or tinnitus, if you use an HSA be sure to account for them not covering the cost of the great warranty Starkey offers, all these is covered.",
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"displayName": "Lewis Ingalsbe"
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"reviewReply": {
"comment": "Lewis, thank you for taking the time to leave us a review! The new facility is beautiful and Taylor and Haley are the best!",
"updateTime": "2020-01-20T23:06:36.062644Z"
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"comment": "I was very impressed with the new facility in Shakopee. Both Taylor and Haley were very professional. .",
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"comment": "Received what I wanted, when I wanted it and all in an efficient and positive manner!",
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Excellent customer service , from front desk to technician! Superb experience, highly recommend!
Traci Millar, on GoogleWent in for regular check but was having sporadic problems with charging of my hearing aids. Since the aids were 2 1/2 years old, they were sent in for battery replacements at no charge. I didn't even know this was problem/fix. Happy with the care and looking forward to receiving...
Cindy Holmstrom, on GoogleHeidi was pleasant, thorough, and concerned about my hearing results. She contacted a physician while I was there for recomendatofory next step.
Kathleen Lawman, on GoogleEveryone is friendly and professional. I have been having my ears checked here for several years and they answer all your questions about hearing aids and my state of hearing is
Richard Noel, on GoogleVery pleasant staff & atmosphere 👍
Karen packer, on GoogleHeidi was very knowledgeable about my hearing aids and very helpful. Muriel was very welcoming during my visit. Thanks!
Barb Nickolay, on GoogleMy husband, Byron and I really enjoyed our appointment with Heidi Scholla, HIS, at Starkey HearCare in Shakopee. She was "very down to earth" friendly and very knowledgeable about the hearing aide products. She knew right away about what would work for me. They are perfect and so appreciated! Barbara
Byron, on GoogleA kind and compassionate approach to my situation.
William Sinnen, on GoogleThe staff were excellent. They were very friendly, thorough, and took the time to answer all of my questions.
Ashton Norem, on GoogleI am very happy that I went to Starkey and was able to work with Heidi. She was very diligent with my hearing problems. She addressed all of my issues and checked everything; I am now able to hear much better. It has been a very simple process, and everything...
Dianna Quaintance, on GoogleEasy access and parking, Friendly, easy checkin. First time I could see my ear canal like the audiologist sees it but on a full size screen.
Bryan Lindberg, on Google
