What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

woman with ipad background

Customer Reviews

The staff is very knowledgeable and professional in their approach to helping understand hearing problems. Thier product line is top shelf. I had mine for almost 9 years before one failed.

Wayne Tapper, on Google

I would highly recommend Starkey Hear Care. Rachel and Muriel were wonderful to work with. I left feeling empowered with knowledge that helped me choose the right hearing aides for me and was fitted the same day with hearing aides that are absolutely incredible. The sound is crisp and clear,...

Sharon Schopf, on Google

Excellent service and very professional. I am very satisfied with my Starkey hearing aids and their outstanding support!

David McAllister, on Google

Easy exam. Informative as to my concerns and options. Have a close friend that has been a customer or Starkey HealthCare and advised me this is where I need to be. Thank you.

Rob Gilder, on Google

Starkey HearCare in Shakopee was so helpful and caring about my unfortunate situation. I definitely recommend going there for any needs. They were up to date with technology where I found it was interesting to be a part of and see first hand. Thanks again!

Darcy Olson, on Google

Schedule Your Free Consultation

Schedule Now